Client relationships is a learned skill. Sometimes we come up with a situation that leads us to wonder Is it us or is it them? As VAs we are in the customer service business as well as contractors. But when a client relationship as hit the skids, it's hard to know what to do. But you are not alone! Join Terry Green, owner of Fastype, a successful Multi-VA company, with an open forum with your questions in dealing with challenging clients. Terry will pick from questions emailed in advance and provide her take on the best means of handling "Challenging Clients" and turn those lemons into lemonade.
Terry Green is a Certified Master Virtual Assistant with over 30 years of administrative experience. Established in 1991, Fastype started as an office-based secretarial business in Central Ohio and since then has grown into a multi-VA practice with a team of qualified associates supporting speakers, consultants, info-marketers and coaches literally around the world with clients on five continents.
Fastype’s service offerings include shopping cart management and broadcasts; social media marketing; membership sites; InfusionSoft set-up and support; article, ezine and blog submission; ezine maintenance and distribution; blog maintenance, podcasting and audio editing; design and formatting of ebooks, special reports and tips sheets; custom web design, blog and ezine templates and sales pages.